As the Trip Partnerships Coordinator, you will play a crucial role in facilitating the launch of new partners and trips, as well as maintaining day-to-day communication with partners and internal stakeholders. Your strong organizational and communication skills, along with impeccable attention to detail, will be essential in ensuring smooth operations in a fast-paced environment.
Main Duties & Responsibilities:
- Share partner details with the Finance team for partner set-up.
- List all agreed trips, room types, dates, and prices on the Master Document.
- Add columns and formulas for conversion rates and buffer if pricing is in a foreign currency.
- Share documents with partners and request assets and necessary details.
- Log trip details in the Talent Trips Pipeline and request trip code assignment.
- Set up Go-live documents for each trip with copy and assets.
- Brief trip creation for Rezdy and Marketplace and move to the Trip Set-Up stage.
- Introduce partners to inventory managers and explain the process for inventory updates for on-site booking models.
- Create briefs for Welcome emails and coordinate with the Copywriter for review.
- Brief Welcome emails to CRM and notify partners when trips are live.
- Update Marketplace status and any missing details in the Trips Pipeline and Master shared document.
- Create booking logs in the Master Document and share reporting requirements with partners.
- Adjust conversion rates and update pricing in non-USD currencies on a monthly basis.
- Chase weekly inventory updates for on-site booking models.
- Ensure partners notify us of trips selling out or departures being confirmed for booking form models.
- Share regular updates on DHARMA and Marketplace features with partners.
- Proactively identify new trips launched by partners to onboard.
- Collate booking data in the format requested by the Finance team.
- Assist the Finance team with invoicing and reconciliation.
Necessary Skills and Experience:
- Junior-level experience with strong organization and communication skills.
- Impeccable written and spoken English.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong attention to detail and accuracy in administrative tasks.
- Experience in the Travel/Hospitality or Events industry is preferred but not required.