Onboarding is made simple with Remoteli, once you subscribe you will be contacted within an hour to welcome you and arrange a convenient time for you to meet your new assistant.
No, you simply pay your subscription fee only. We cover all additional costs such as annual leave, sick pay, pension contributions and employee benefits.
We encourage frequent communication between clients and assistants by video calls, email and/or slack. Tasks can be set directly on Remoteli's task management system or by assigning new tasks on a shared document or in your weekly update.
We encourage our clients to prepare an initial task list or job specification prior to the onboarding call, this will help give clear direction for the assistant and ensure they can begin performing immediately.
Our assistants are available to work within your company working hours. As Ghana is in the GMT timezone we can support standard business hours without requiring our staff to work unsociable hours.
Yes, our assistants all have excellent written and verbal English skills, we even have some bi-lingual assistants who can support French speaking clients too.
Our assistants are all based in our Operations Office in Accra, Ghana. Even though we support remote working for our clients, we felt that our team needed a team environment and culture to thrive.
Remoteli is focused on hiring the best candidates available in Ghana and supporting graduates, meaning every assistant has a university degree and a minimum of 3 years of working experience in a similar role.